Talk is cheap!

''Communication to share , not to speak''


Communication is the process by which information is exchanged and understood by two or more people, usually with the intent to motivateor influence behavior. In the communication, speak is not important. Communication to share , not to speak. Communication is the manager's job. Manager gather and distribute information inside and outside of the organization. This is complex duty. All employees should understand the job correctly. This is beginning the work. First step is understand the business. Communication is the manager’s job. All of the people undertand and believe its. Manager has a one purpose. This purpose: ‘’succesful the business’’. For this reason the others must understand to you. You are direct and administrative the business. Your employees listen to you. Administrator's capabilities should be. A manager’s communication is purpose directed in that it unites people around a shared vision and goals and directs attention to the values and behaviors that achieve goals. If you have a goal, you will be catch it. First you belive the goal, and you can apply your tactics. And then second step, you can speak with your employees and explain your target. If they believe your target, you will win.


The hierarchy of channel richness shows us; effective and efficient communicaiton way. It has two degree. It starts with High Channel Richness and then decrease to Low Channel Richness. The most effective method is ’’ Face-to-face’’. Face-to-face discussion is the richest medium because it permits direct experience, multiple information cues, immediate feedback and personal focus. And ‘’telephone’’conservations are next in the richness hierarchy. Although eye contact, posture, and other body language cues are missing, the human voice can still carry a tremendous amount of emotional information. On the phone conservative voice is main factor because you have got ona factor for persuasion to other people. And the third subject is ‘’Electronic Messages’’. In this centruy e-connunication increase year after year. However this is middle of the effective comunication. Because you don’t see your partner and its effectiveness low. Then ‘’Letters and Memos’’ are come. But they have got low factor. And the last headline is ‘’Reports/Bulletins’’. They are outmoded and stereotype for the new century. These channels are not focused on a single receiver, use limited information cues, and do not permit feedback.


Formal communication channels are those that flow within the chain of command or task responsibility defined by the organization. The three formal channels.
First one is ‘’Downward Communication’’. A communication channel that flows with the chain of command or task responsibility defined by the organization. Executive says to employees target and strategy. In addition, they can do analysis and evaluate the workers performance. Downward communication usually encompasses these five topics: 1.Implementation of goals and strategies, 2.Job instructions and ratinale, 3.Precedures and practices, 4.performance feedback and 5. Indoctrination…
And second headline is ‘’Upward Communication’’. Messages transmitted from the lower to the higher levels in the organization’s hierarchy. Workers send reports or memos to the manager. Low worker say all of the situation to high executive. Five types of information communicated upward are the following : 1. Problems and exceptions, 2.Suggestions for improvement, 3.performance reports, 4.Grievances and disputes, 5.Financial and accounting information…
The last title is ‘’Horizontal Communication’’. The lateral or diagonal exchange of messages among peers or co-workers. This is about department to department. Horizontal communication falls into one of three categories: 1.Intradepartmental problem solving, 2.Interdepartmental coordination and 3.Change initiatives and improvements.


These techniques for accurate and efficient communication. Manager is direct the chain of command and workers apply it. Communication is the fundamental phase for good administrative.

Management

Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational structure.
Effective and efficient are two different words for organization. Efficient is doing more with less. Effective is about how close with goal. Who is near the aim, it is effective.
The process of management is the most important. Because it should go step by step. And management function starts with planning. Planning means defining goals for future organizational performance and deciding on the tasks and use of resource needed to attain them. And second function is organizing. Organizing involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resource across the organization.The other step is leading. Leading is the use of influence to motivate employees to achieve organizational goals. Controlling is last subject for the management function. Controlling means monitoring employees’ activities, determining whether the organization is on target toward it goals, and making corrections as necessary.

Management and organization have two important factors. First one is people, second business. Manager should be administering the people and direct business. Manager should have some ability. And manager should like own work and enjoy with it. Because many times; business is part of manager life. Human relations are main factor for the job. Because of administer the people very difficult. All of the people have a different ability and view. Manager should know own staff so capacity is change people to people. Manager doesn’t do work, manager will feasibility the business the others.

Chain of command is an unbroken line of authority that links all individuals in the organization and specifies who reports to whom. The entire department dependent some where. Because it is collective organization. General Manager is head of the hierarchy. And then General Manager Assistant second step for head branch. And general manager assistant separate the branch. Authority is vested in organizations positions, not people. And it is accepted by subordinate. Authority flows down the vertical hierarchy.
Accountability is the mechanism though which authority and responsibility are aligned. General Manager assistant responsible to general manager.
Business should have goal. Goal begins of the business. Because firstly you can say something and then apply it. If you haven’t got goal, you will live kitchen between toilet.
Who haven’t go target, this person lives spontaneous.
Okay you determine the goal. That’s nice. But goal has some features. You shouldn’t say general aim. For example CEO says to marketing manager: you will be successful. This is very general. For this reason goal should be specific.
You can say reasonable aim. Because if you don’t catch the goal, you will not understand your success. For example I said: I will sell one million books. But I sold 200 thousand books, it has big difference. This is affecting your psychology badly. You should be realistic.