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business etiketine sahip kayıtlar gösteriliyor. Tüm kayıtları göster

21 Ocak 2012 Cumartesi

Marketing Effects on Customer Satisfaction


Profit is one of the most important factor for business. If you want profit you should satisfaction customer and you should motivate worker. Okey this sentence all right in definition. But it is in paper if you want apply, it will be different. Be polite and do marketing. Financial Management survive a company because if you don’t calculate incomes and outgoings company is going down. It is main for company. The global world competitive and advertisement are determine the winner.

Two of them are going one word. I am talking about ‘’ Marketing’’. What is marketing?  Accomplish the purpose of the business and customer satisfaction which is the correct flow of goods and services from producers to consumers given the direction that business activity. Sales, distribution, advertising and product differentiation, such as direct, indirect, such as market research activities. This is also definition. Yes theory is important but it is not equal all. It is only cue and start the way. Marketing should be together with customer. Because if customer doesn’t buy your goods finance is calculate how much salary are you going to give workers? How much money spend for product? And how much is company has fixed cost? All of the questions about cost and for company doesn’t want this. General Manger or CEO hate and wind up a company. For these reason keep your customer happy. Price is one of the most important factor but is isn’t equal everything. Customer satisfaction is everything. Because if customer like your product and service your company is going up.

Marketing starts from name. Firstly don’t use worker, employee, personnel, labor etc. Because they should feel we are important and we effect the business. This is our company. Yes we can. But it should be balance. And use cast member, team member, co-worker etc. Because this is direct marketing they can know they don’t have any share on company but looks should be this. You are really important for our company if you go we cannot do very well. Beside don’t be piker about salary or wage which you give. You can spend more many but their performance shall be 2 persons power. But at the same time apply strong rule. They shouldn’t be late and lazy. Firstly employee and after this section customer is coming. Customer? Yes but use marketing they are our guest or you can say visitor. Yes in reality guest doesn’t pay money but this is marketing name. Actually they are our guest but they pay money for our service or goods. But the important point there if they don’t like our service you shouldn’t take money. Or you make difference. When they come your shop you can give gift. Beside you cannot be stingy. Give more because they like it. And they would like to come your shop again.

Making more sales going through the way to win more profitable. There is one thing to consider when trying to increase sales of: Sales of moves to increase the future sales are going to do that is to head off the waste any more sell most of our sales are actually saying.
The way to do loyal customers satisfaction and going through them. Customers shopping at the next they are very satisfied with how it is to you the possibility to choose. For this reason, customers are satisfied with how much you should review constantly.

Measurement of Satisfaction in doing more to rely on perceptual data, and customers have to say you came. Satisfaction factors for each industry sector and continuously and quickly changed the dynamics of perceptions or preconceptions of measurements made ​​is unlikely to be healthy.

How satisfied your customers come to you and saying that the information given in the decision-making to the success of the decisions you will use as a single data source contains a lot of question marks. pleased to tell you how much is because people only one is actually from within the customer groups.

Like them, dissatisfaction about the people who come to you, you cannot explain nothing but the difference in satisfaction issues such as whether or not at all satisfied with the people who have come to tell you that among your customers. This case needs to demonstrate an interest in each specific customer groups.

You need to first determine who your customer is and why you did the shopping. I wonder what it pays attention to your customers when you shop? Is the price, a smiling face, fast service? They may be as many criteria when selecting which is crucial to you and your customers from sector to sector and even the importance of these criteria often differ even between the same two competitors in the industry.

After you find what you give importance to customers while working with you to wonder what we need to get to you how pleased they are on the basis of these criteria. Remember, the most important customers for the features they need to satisfy the highest level.
Finally, customers can use to explain your complaint or satisfaction of all the channels open and hold! Put complaint boxes, your meetings with them, give your phone number, please encourage them to contact you.

Customers' every criticism, suggestions, complaints of a whole new opportunity for you.
Ensure to customer satisfaction, gain loyal customers and ensure their continuity seems to be a very difficult process. To conduct research, evaluate the results of their communication channels open, to improve the existing channels, listen to the customer, etc., etc. .. Indeed, satisfied customer base hard and continuous work is required to have.

However, displaying superhuman efforts, a few important points to note about communicating with your customers is even visibly increase the level of customer satisfaction. In this article we will try to give a few tips that will please your customers.

Make regular contact with your customers

Products to your customers in certain periods, quotes, etc. give information on a subject, the new products announcements, developments in the sector with information about the Offer. In addition, customers' birthdays, anniversaries, such as companies feel more special when you are near them. Newsletters, magazines, publishing your company always try to keep the customer in mind.

Whether they are satisfied with Continuous Track

Research as well as make certain periods, customers receive a product from you to them a few days after the telephone, mail, etc., in a way that reaches their satisfaction with their problems with products and services. In short, your appreciation for them to feel more.

Know Your Customers

Always remember the first purchases after your customers, they do not have to introduce themselves. Customers who feel that your organization's special to you a more open, more generous and more will be relevant.

Thank you to your customer

And will be happy to give them small gifts to your customers and increase their commitment to you.

Be sensitive to the Customer Complaints

Take customer complaints seriously and we feel more customers. Respond to complaints as quickly as possible. If the problem as soon as possible, even nıt solve customers often tell us about it. Customers should take time to understand the problems the solution can meet, but not to give value to them at all.

Beware solution counterparts

Solution partners, your suppliers to your customers that allows you to be as sensitive. Companies engaged in the performance of the job for you, your customers will perceive you as your performance.

For Local Companies

If you are in an area that serves only a company (Etiler a restaurant or a sports club, such as Baghdad Street) existing and potential customers in your area for parties, entertainment, activities, organizations, etc., edit. That allows you to show the people of your area of interest. Only one target customer group, these applications will be valid for the companies. for example, applications should appeal to mothers for mothers serving companies.

26 Kasım 2011 Cumartesi

Banking Sector in Turkey


The process of globalization started in the 1980s, in the entire world financial system at a global level in order to ensure the soundness and stability of the international financial system and the setting of standards for the preparation of joint studies that will form the building blocks.

Turkey is closely monitoring these developments and the Turkish financial sector. Turkey, particularly since the mid-1980s, including bond and stock markets, financial institutions, to create the basic form rates began in the 1990s to a large extent the financial infrastructure has been trying to harmonize with international standards. However, during the 1990 years of short-term external source oriented fiscal and monetary policies that ensure the financial system has been done to a great extent. Stable macroeconomic environment of the banking sector after the 2001 crisis also engaged in efforts to fix the financial structure of the contribution. International the need for compliance with standards and best practices have emerged as the most important component of this effort.

International regulations and practices to adapt to the fore under the title of the elements, control and surveillance authorities to strengthen the capacities of autonomy and the work of these institutions, the completion of the institutionalization process, establish an understanding of risk-oriented supervision and risk management systems, introduction of internationally accepted standards, regulations of local financial institutions to international competition an unfair advantage / disadvantage pose to reduce intermediation costs in combating terrorist financing and criminal proceeds and the creation of an effective system.

Macroeconomic stability in our country in the last years of suffering until the financial system, macroeconomic instability of the priority problems were. However, after the crises of 2000 and 2001 as a result of the economic programs that support it obtained from the relative macroeconomic stability and EU perspective on the Turkish financial system contributed to the new issues on the agenda.

The financial services industry; deposit banks, development and investment banks, participation banks, capital markets, insurance, leasing, factoring and consumer financing, and private pension system that covers a large number of sector.

Ensuring macroeconomic stability and the positive effects of restructuring since 2002, began to have an effect. Implicit inflation targeting policy of free exchange and ensured financial stability in prices, the Central Bank's independence and focus on combating inflation, tight fiscal policy and the achievement of high primary surplus targets on a regular basis a positive effect on economic agents' expectations and macro balances. Increasing the impact of favorable conditions in the worldwide economic stability, a positive impact on the banking sector and the sector has been an important opportunity to improve the financial structure.

Moreover, the convergence of international standards, legislation regulating the sector, enabling the control and surveillance activities and the agreements with the International Monetary Fund, created to keep the original goals of this process and supported the integration of financial markets contributed to the development of the sector abroad.

The basic elements of the process of restructuring the banking sector following the 2001 crisis with the Treasury as the swap, recapitalization process, voluntary mergers, some banks seized by public authority and / or closure, and elimination of public banks' duty losses, known as the Istanbul Approach include the Financial Restructuring Program.

4 Kasım 2011 Cuma

The World's Most Powerful People


Forbes magazine published in the United States " The World's Most Powerful People" said the list. The first U.S. president Barack Obama,  second Russian Prime Minister Putin, Chinese President Hu Jintao is in third place. Turkey Prime Minister Recep Tayyip Erdogan 48. in the list.

German Chancellor Angela Merkel  is 4. ranked in the list. And with this Merkel also the most powertful woman in the list. Microsoft founder Bill Gates in position 5th. in the list.

Suudi Arabistan Kralı Abdullah bin Adbul Aziz el Suud is 6. in the rank. The International Monetary Fund (IMF) President Christine Lagarde 39 and Facebook founder Mark Zuckerberg 9. is in the list.

In the list, the spiritual leader of the Catholic world Pope 16, Benedict 7, Federal Reserve Chairman Ben Bernanke 8, British Prime Minister David Cameron is 10, French President Nicolas Sarkozy 13, U.S. Secretary of State Hillary Clinton 16, Italian Prime Minister Silvio Berlusconi 21, Iran's supreme leader Ayatollah Ali Khamenei 26, North Korean leader Kim Jong-il 37, UN Secretary General Ban Ki-mun 38, Tibet's spiritual leader the Dalai Lama 51, Russian President Dmitry Medvedev 59, former U.S. President Bill Clinton 50 and Israeli Prime Minister Binyamin Netanyahu 25 ranked.

Forbes magazine list of officials preparing the 4 criteria was important. The number of people in the list of people they affect, the power spreading beyond their own domains, significant financial resources to keep control in their hands or have access to these resources, and finally able to use their power efficiently to what extent is reported.

Sum up, the most important factors that affect the rank is force of sanctions. People name isn’t important. Because who represent the power this name is symbolic. Those name will be change but authority will stay during the force. When you look the list you can see most people from United States,. Because United States of America is very powerful country and US has many global company. In recent years numbers show us China is powerful. At the same time all economist compare the China with United States. And in 10 years China economy will be better than US economy. It can be because they China has population so it say cheap work force and cheap cost. Export is high number and much money. But it is quantity. US has high quality for economyi life standart, work force etc. And for this rank we shouldn't forget Arabic power. For this man problem is iInequality. Because Arabic country has not balance to poor and rich.

Browse The List

( Rank -  Name - Title - Organzation - Age )

1. Barack Obama - President, United States of America (50)

- At a Glance
Earnings $569,000 As of November 2011
Title: President, United States of America
Age: 50
Residence: Washington, DC
Country of Citizenship: United States
Marital Status: Married
Children: 2

2. Vladimir Putin - Prime Minister, Russia (59)

- At a Glance
Earnings $126,000 As of November 2011
Title: Prime Minister, Russia
Age: 59
Residence: Moscow, Russia
Country of Citizenship: Russia
Marital Status: Married

3. Hu Jintao - President, People's Republic of China (68)

- At a Glance
Title: President, People's Republic of China
Age: 68
Residence: Beijing, China
Country of Citizenship: China
Marital Status: Married

4. Angela Merkel - Chancellor, Germany (57)

- At a Glance
Earnings $303,800 As of November 2011
Title: Chancellor, Germany
Age: 57
Residence: Berlin, Germany
Country of Citizenship: Germany
Hometown: Hamburg, Germany
Marital Status: Married

5. Bill Gates - Co-Chair, The Bill & Melinda Gates Foundation (56)

- At a Glance
Net Worth
$59 B As of November 2011
Earnings $800,000 As of November 2011
Title: Co-Chair, Bill & Melinda Gates Foundation
Age: 56
Source: Microsoft, self-made
Residence: Medina, WA
Country of Citizenship: United States
Education: Drop Out, Harvard University
Marital Status: Married
Children: 3

6. Abdullah bin Abdul Aziz al Saud - King, Saudi Arabia (87)

- At a Glance
Title: King, Saudi Arabia
Age: 87
Residence: Riyadh, Saudi Arabia
Country of Citizenship: Saudi Arabia
Marital Status: Married
7. Pope Benedict XVI - Pope, Roman Catholic Church (84)
- At a Glance
Title: Pope, Roman Catholic Church
Age: 84
Residence: Vatican City, Vatican City State
Country of Citizenship: Germany
Marital Status: Single

8. Ben Bernanke - Chairman, U.S. Federal Reserve (57)

- At a Glance
Earnings $199,700 As of November 2011
Title: Chairman of the Federal Reserve, United States of America
Age: 57
Residence: Washington, DC
Country of Citizenship: United States
Marital Status: Married
Children: 2

9. Mark Zuckerberg - Founder and CEO, Facebook (27)

- At a Glance
Net Worth $17.5 B As of November 2011
Title: Founder, Facebook
Age: 27
Source: Facebook, self-made
Residence: Palo Alto, CA
Country of Citizenship: United States
Education: Drop Out, Harvard University
Marital Status: Single

10. David Cameron - Prime Minister, United Kingdom (45)

- At a Glance
Earnings $225,000 As of November 2011
Title: Prime Minister, United Kingdom
Age: 45
Residence: London, United Kingdom
Country of Citizenship: United Kingdom
Marital Status: Married

11. Sonia Gandhi - President, Indian National Congress (64)

- At a Glance

Title: President, Indian National Congress
Age: 64
Residence: New Delhi, India
Country of Citizenship: India
Hometown: Lusiana, Italy
Marital Status: Widow
Children: 2

12. Mario Draghi - President, European Central Bank (64)

- At a Glance
Title: President, European Central Bank
Age: 64
Residence: Rome, Italy
Country of Citizenship: Italy

13. Nicolas Sarkozy - President, France (56)

- At a Glance
Earnings $319,800 As of November 2011
Title: President, France
Age: 56
Residence: Paris, France
Country of Citizenship: France
Marital Status: Married

14. Wen Jiabao - Premier, People's Republic of China (69)

- At a Glance
Title: Premier, People's Republic of China
Age: 69
Residence: Bejing, China
Country of Citizenship: China

15. Zhou Xiaochuan - Governor, People's Bank of China (63)

- At a Glance
Title: Governor, People's Bank of China
Age: 63
Residence: Beijing, China
Country of Citizenship: China
Marital Status: Married

16. Hillary Clinton - Secretary of State, United States of America (64)

- At a Glance
Earnings $191,300 As of November 2011
Title: Secretary of State, United States of America
Age: 64
Residence: Washington, DC
Country of Citizenship: United States
Hometown: Chicago, Illinois
Education: Bachelor of Arts / Science, Wellesley College; Master of Laws, Yale University
Marital Status: Married
Children: 1

17. Michael Bloomberg - Mayor, New York City (69)

- At a Glance
Net Worth $19.5 B As of November 2011
Title: Mayor, New York City
Age: 69
Source: Bloomberg LP, self-made
Residence: New York, NY
Country of Citizenship: United States
Hometown: Boston, Massachusetts
Education: Bachelor of Arts / Science, Johns Hopkins University; Master of Business Administration, Harvard University
Marital Status: Divorced
Children: 2

18. Timothy Geithner - Secretary of the Treasury, United States of America (50)

- At a Glance
Earnings $191,300 As of November 2011
Title: Secretary of the Treasury, United States of America
Age: 50
Residence: Washington, DC
Country of Citizenship: United States
Marital Status: Married
Children: 2

19. Manmohan Singh - Prime Minister, India (79)

- At a Glance
Earnings $4,106 As of November 2011
At a Glance
Title: Prime Minister, India
Age: 79
Residence: New Delhi, India
Country of Citizenship: India
Marital Status: Married
Children: 3

20. Warren Buffett - CEO, Berkshire Hathaway (81)

- At a Glance
Net Worth $39 B As of November 2011
Earnings $524,946 As of November 2011
Title: CEO, Berkshire Hathaway
Age: 81
Source: Berkshire Hathaway, self-made
Residence: Omaha, NE
Country of Citizenship: United States
Education: Master of Science, Columbia University; Bachelor of Arts / Science, University of Nebraska Lincoln
Marital Status: Widowed, Remarried
Children: 3

21. Silvio Berlusconi & family - Prime Minister, Italy (75)

- At a Glance
Net Worth $6.2 B As of November 2011
Title: Prime Minister, Italy
Age: 75
Source: media, self-made
Residence: Milan, Italy
Country of Citizenship: Italy
Education: Doctor of Jurisprudence, University of Milan
Marital Status: Divorced
Children: 5

22. Dilma Rousseff - President, Brazil (63)

- At a Glance
Title: President, Brazil
Age: 63
Residence: Brasilia, Brazil
Country of Citizenship: Brazil
Hometown: Belo Horizonte, Brazil
Education: Bachelor of Arts / Science, Federal University of Rio Grande do Sul
Marital Status: Divorced
Children: 1

23. Carlos Slim Helu & family - Chairman, Telmex (71)

- At a Glance
Net Worth $63.3 B As of November 2011
Title: Chairman, Telmex
Age: 71
Source: telecom, self-made
Residence: Mexico City, Mexico
Country of Citizenship: Mexico
Education: Bachelor of Arts / Science, Universidad Nacional Autonoma de Mexico
Marital Status: Widow
Children: 6

24. Rupert Murdoch - CEO, News Corp. (80)

- At a Glance
Net Worth $7.4 B As of November 2011
Earnings $15,199,731 As of November 2011
Title: CEO, News Corp.
Age: 80
Source: News Corp, self-made
Residence: New York, NY
Country of Citizenship: United States
Hometown: Australia
Education: Bachelor of Arts / Science, Oxford University; Master of Arts, Oxford University
Marital Status: Married
Children: 6

25. Benjamin Netanyahu - Prime Minister, Israel (62)

- At a Glance
Earnings $135,528 As of November 2011
Title: Prime Minister, Israel
Age: 62
Residence: Jerusalem, Israel
Country of Citizenship: Israel
Marital Status: Married
Children: 3

26. Ali Hoseini-Khamenei - Grand Ayatollah, Iran (72)

- At a Glance
Title: Grand Ayatollah, Iran
Age: 72
Residence: Tehran, Iran
Country of Citizenship: Iran

27. Michael Duke - CEO, Wal-Mart (61)

- At a Glance
Earnings $18,712,721 As of November 2011
Title: CEO, Wal-Mart
Age: 61
Residence: Rogers, AR
Country of Citizenship: United States
Marital Status: Married
Children: 3

28. Jeffrey Immelt - CEO, General Electric (55)

- At a Glance
Earnings $21,428,765 As of November 2011
At a Glance
Title: CEO, General Electric
Age: 55
Residence: Fairfield, CT
Country of Citizenship: United States
Marital Status: Married
Children: 1

29. Zhou Yongkang - Secretary of the Commission for Political and Legislative Affairs, People's Republic of China (68)

- At a Glance
Title: Secretary of the Commission for Political and Legislative Affairs, People's Republic of China
Age: 68
Residence: Beijing, China
Country of Citizenship: China

30. Sergey Brin - Co-Founder, Google (38)

- At a Glance
Net Worth $16.7 B As of November 2011
Earnings $1,786 As of November 2011
Title: Co-Founder, Google
Age: 38
Source: Google, self-made
Residence: Los Altos, CA
Country of Citizenship: United States
Hometown: Moscow, Russia
Education: Master of Science, Stanford University; Bachelor of Arts / Science, University of Maryland, College Park
Marital Status: Married
Children: 1

31. Ali Al-Naimi - Oil Minister, Saudi Arabia (76)

- At a Glance
Title: Oil Minister, Saudi Arabia
Age: 76
Residence: Dhahran, Saudi Arabia
Country of Citizenship: Saudi Arabia


32. Rostam Ghasemi - President , Organization of the Petroleum Exporting Countries (OPEC) (47)

- At a Glance
Title: President, Organization of the Petroleum Exporting Countries (OPEC)
Age: 47
Residence: Vienna, Austria
Country of Citizenship: Iran

33. Lou Jiwei - Chairman, China Investment Corporation (60)

- At a Glance
Title: Chairman, China Investment Corporation
Age: 60
Residence: Beijing, China
Country of Citizenship: China

34. Ashfaq Parvez Kayani - Chief of Army Staff, Pakistan (59)

At a Glance
Title: Chief of Army Staff, Pakistan
Age: 59
Residence: Rawalpindi, Pakistan
Country of Citizenship: Pakistan
Marital Status: Married
Children: 2

35. Mukesh Ambani - Chairman, Reliance Industries (54)

- At a Glance
Net Worth $22.6 B As of November 2011
Earnings $3,019,935 As of November 2011
Title: Chairman, Reliance Industries
Age: 54
Source: petrochemicals, oil & gas
Residence: Mumbai, India
Country of Citizenship: India
Hometown: India
Education: Drop Out, Stanford University; Bachelor of Science in Engineering, University of Bombay
Marital Status: Married
Children: 3

36. Masaaki Shirakawa - Governor, Bank of Japan (62)

- At a Glance
Earnings $472,195 As of November 2011
Title: Governor, Bank of Japan
Age: 62
Residence: Tokyo, Japan
Country of Citizenship: Japan

37. Kim Jong-il - Supreme Leader, North Korea (69)

- At a Glance
Title: Supreme Leader, North Korea
Age: 69
Residence: Pyongyang, North Korea
Country of Citizenship: North Korea
Marital Status: Married

38. Ban Ki-moon - Secretary-General, United Nations (67)

- At a Glance
Title: Secretary-General, United Nations
Age: 67
Residence: Geneva, Switzerland
Country of Citizenship: South Korea
Marital Status: Married
Children: 3

39. Christine Lagarde - Managing Director, International Monetary Fund (55)

- At a Glance
Earnings $467,960 As of November 2011
Title: Managing Director, International Monetary Fund
Age: 55
Residence: Washington, DC
Country of Citizenship: France
Education: Master of Arts, Institut d''etudes politiques d''Aix-en-Provence
Marital Status: Single
Children: 2

40. Jeff Bezos - CEO, Amazon (47)

- At a Glance
Net Worth $19.1 B As of November 2011
Earnings $1,681,840 As of November 2011
Title: CEO, Amazon
Age: 47
Source: Amazon.com, self-made
Residence: Seattle, WA
Country of Citizenship: United States
Hometown: Albuquerque, New Mexico
Education: Bachelor of Arts / Science, Princeton University
Marital Status: Married
Children: 4

41. Jamie Dimon - CEO, JPMorgan Chase & Co. (55)

- At a Glance
Earnings $20,816,289 As of November 2011
Title: CEO, JPMorgan Chase & Co.
Age: 55
Residence: New York, NY
Country of Citizenship: United States
Marital Status: Married
Children: 3

42. Robin Li - CEO, Baidu (42)

- At a Glance
Net Worth $9.2 B As of November 2011
Title: CEO, Baidu
Age: 42
Source: Baidu, self-made
Residence: Beijing, , China
Country of Citizenship: China
Hometown: China
Education: Bachelor of Arts / Science, Peking University; Master of Arts, University at Buffalo
Marital Status: Married
Children: 3

43. Lloyd Blankfein - CEO, Goldman Sachs (57)

- At a Glance
Earnings $18,600,000 As of November 2011
Title: CEO, Goldman Sachs
Age: 57
Residence: New York, NY
Country of Citizenship: United States
Marital Status: Married
Children: 3

44. Li Ka-shing - Chairman, Hutchison Whampoa Limited (83)

- At a Glance
Net Worth $22 B As of November 2011
Title: Chairman, Hutchison Whampoa Limited
Age: 83
Source: diversified, self-made
Residence: Hong Kong, Hong Kong
Country of Citizenship: Hong Kong
Education: Drop Out, High School
Marital Status: Widow
Children: 2

45. Charles Koch - CEO, Koch Industries (76)

- At a Glance
Net Worth $25 B As of November 2011
Title: CEO, Koch Industries
Age: 76
Source: diversified
Residence: Wichita, KS
Country of Citizenship: United States
Education: Bachelor of Arts / Science, Massachusetts Institute of Technology; Master of Science, Massachusetts Institute of Technology
Marital Status: Married
Children: 2

45. David Koch - Executive Vice President, Koch Industries (7)

- At a Glance
Net Worth $25 B As of November 2011
Title: Executive Vice President, Koch Industries
Age: 71
Source: diversified
Residence: New York, NY
Country of Citizenship: United States
Education: Bachelor of Arts / Science, Massachusetts Institute of Technology; Master of Science, Massachusetts Institute of Technology
Marital Status: Married
Children: 3

46. Rex Tillerson - CEO, ExxonMobil (59)

- At a Glance
Earnings $28,952,558 As of November 2011
Title: CEO, ExxonMobil
Age: 59
Residence: Irving, TX
Country of Citizenship: United States
Marital Status: Married
Children: 4

47. Lakshmi Mittal - Chairman, ArcelorMittal (61)

- At a Glance
Net Worth $19.2 B As of November 2011
Earnings $2,399,500 As of November 2011
Title: Chairman, ArcelorMittal
Age: 61
Source: steel
Residence: London, United Kingdom
Country of Citizenship: India
Hometown: India
Education: Bachelor of Arts / Science, St Xavier''s College Calcutta
Marital Status: Married
Children: 2

48. Recep Tayyip Erdogan - Prime Minister, Republic of Turkey (57)

- At a Glance
Title: Prime Minister, Republic of Turkey
Age: 57
Residence: Ankara, Turkey
Country of Citizenship: Turkey
Education: Marmara University / Faculty of Economics and Commercial Sciences
Martial: Married
Children: 4

49. Robert Zoellick - President, World Bank Group (58)

- At a Glance
Earnings $441,980 As of November 2011
Title: President, World Bank Group
Age: 58
Residence: Washington, DC
Country of Citizenship: United States

50. Bill Clinton - Former President, United States of America (65)

- At a Glance
Title: Former President, United States of America
Age: 65
Residence: Westchester, NY

51. Dalai Lama - Dalai Lama, Tibet (76)

- At a Glance
Title: Dalai Lama, Tibet
Age: 76
Residence: Dharamsala, India
Country of Citizenship: Tibet
Marital Status: Single

52. Larry Fink - CEO, BlackRock (59)

- At a Glance
Earnings $23,839,294 As of November 2011
Title: CEO, BlackRock
Age: 59
Residence: New York, NY
Country of Citizenship: United States
Marital Status: Married

53. Khalifa bin Zayed Al-Nahyan - President, United Arab Emirates (63)

- At a Glance
Title: President, United Arab Emirates
Age: 63
Residence: Abu Dhabi, United Arab Emirates
Country of Citizenship: United Arab Emirates

54. Bill Gross - Co-Founder, PIMCO (67)

- At a Glance
Net Worth $2.2 B As of November 2011
Title: Co-Founder, PIMCO
Age: 67
Source: investments, self-made
Residence: Newport Beach, CA
Country of Citizenship: United States
Education: Bachelor of Arts / Science, Duke University; Master of Business Administration, University of California at Los Angeles
Marital Status: Married
Children: 3

55. Joaquin Guzman Loera - Drug Trafficker, Sinaloa Cartel (54)

- At a Glance
Net Worth $1 B As of November 2011
Title: Drug Trafficker, Sinaloa Cartel
Age: 54
Source: drug trafficking, self-made
Residence: Sinaloa State, Mexico
Country of Citizenship: Mexico

56. Ahmed Shuja Pasha - Director-General of Inter-Services Intelligence, Pakistan (59)

- At a Glance
Title: Director-General of Inter-Services Intelligence, Pakistan
Age: 59
Residence: Islamabad, Pakistan
Country of Citizenship: Pakistan

57. Dawood Ibrahim Kaskar - Leader, D-Company (55)

- At a Glance
Title: Leader, D-Company
Age: 55
Residence: Unknown
Country of Citizenship: India

58. Tim Cook - CEO, Apple (51)

- At a Glance
Earnings $59,092,572 As of November 201
Title: CEO, Apple
Age: 51
Residence: Cupertino, CA
Country of Citizenship: United States

59. Dmitry Medvedev - President, Russia (46)

- At a Glance
Earnings $108,200 As of November 2011
Title: President, Russia
Age: 46
Residence: Moscow, Russia
Country of Citizenship: Russia
Marital Status: Married

60. Masayoshi Son - CEO, SoftBank (54)

- At a Glance
Net Worth $7.5 B As of November 2011
Earnings $1,415,653 As of November 2011
Title: CEO, SoftBank
Age: 54
Source: Softbank, self-made
Residence: Tokyo, Japan
Country of Citizenship: Japan
Hometown: Japan
Education: Bachelor of Arts / Science, University of California Berkeley
Marital Status: Married
Children: 2

61. Azim Premji - Chairman, Wipro Limited (66)

- At a Glance
Net Worth $13 B As of November 2011
Earnings $251,118 As of November 2011
Title: Chairman, Wipro Limited
Age: 66
Source: software
Residence: Bangalore, India
Country of Citizenship: India
Education: Bachelor of Arts / Science, Stanford University
Marital Status: Married
Children: 2

62. Yoshihiko Noda - Prime Minister, Japan (54)

- At a Glance
Title: Prime Minister, Japan
Age: 54
Residence: Tokyo, Japan
Country of Citizenship: Japan

63. Joseph Blatter - President,  International Federation of Association Football (FIFA) (75)

- At a Glance
Earnings $1,000,000 As of November 2011
Title: President, International Federation of Association Football (FIFA)
Age: 75
Residence: Zurich, Switzerland
Country of Citizenship: Switzerland

64. Jill Abramson - Executive Editor, The New York Times (57)

- At a Glance
Title: Executive Editor, The New York Times
Age: 57
Residence: New York, NY
Country of Citizenship: United States
Hometown: New York, New York
Education: Bachelor of Arts / Science, Harvard University
Marital Status: Married
Children: 2

65. Bernard Arnault - Chairman, Louis Vuitton Moet Hennessy (LVMH) (62)

- At a Glance
Net Worth $41 B As of November 2011
Earnings $5,797,577 As of November 2011
Title: Chairman, Louis Vuitton Moet Hennessy (LVMH)
Age: 62
Source: LVMH
Residence: Paris, France
Country of Citizenship: France
Education: Bachelor of Arts / Science, Ecole Polytechnique de Paris
Marital Status: Married
Children: 5

66. Sebastian Pinera - President, Chile (61)

- At a Glance
Net Worth $2.4 B As of November 2011
Title: President, Chile
Age: 61
Source: Investments, self-made
Residence: Santiago, Chile
Country of Citizenship: Chile
Education: Doctorate, Harvard University
Marital Status: Married

67. John Boehner - Speaker, United States House of Representatives (61)

- At a Glance
Title: Speaker, United States House of Representatives
Age: 61
Residence: West Chester Township, OH
Country of Citizenship: United States

68. Jacques Rogge - President, International Olympic Committee (69)

- At a Glance
Title: President, International Olympic Committee
Age: 69
Residence: Lausanne, Switzerland
Country of Citizenship: Belgium
Marital Status: Married
Children: 2

69. Xi Jinping - First Secretary of the Secretariat of the Communist Party, People's Republic of China (58)

- At a Glance
Title: First Secretary of the Secretariat of the Communist Party, People's Republic of China
Age: 58
Residence: Beijing, China
Country of Citizenship: China

70. Alisher Usmanov - Oligarch, (58)

- At a Glance
Net Worth $17.7 B As of November 2011
Title: Oligarch
Age: 58
Source: steel, telecom, stocks, self-made
Residence: Moscow, Russia
Country of Citizenship: Russia
Education: Bachelor of Arts / Science, Moscow Institute of International Relations
Marital Status: Married